有关伪冒电话及虚假电子邮件的重要通知

就近期有关来电或电邮诈骗事件，本行提醒客户提高警觉，不要接听及回覆未经核实或可疑来电及电邮，切勿向可疑来电者或透过电邮提供任何个人或户口资料，以免被他人盗用。

本行不会透过预录语音讯息通知客户其账户的异常情况，亦不会透过电话或电邮要求客户提供敏感的个人资料(包括登入口令或交易口令)。

若客户收到怀疑是假冒由本行寄发的电邮或来电，或客户怀疑曾向任何可疑人士披露个人资料，请立致电客服热线：香港服务热线：(852)31195555 内地服务热线：(86-755) 95555或亲临招商银行香港分行，或直接联系香港警方。

招商银行香港分行
2015年10月12日

Important Notice about Bogus Phone Calls and Fake Emails

In light of recent telephone and email scams, CMBHK urges customers to stay alert and not to respond to any unsolicited contact or suspicious call. CMBHK reminds customers not to disclose your personal data or bank account details to any unsolicited telephone callers or email senders.

CMBHK does not notify customers of your account irregularities through pre-recorded messages nor request customers to provide sensitive personal information (including login passwords or transaction PIN) through phone calls or emails.

If customers have received suspicious emails / calls purporting to be from CMBHK, or concerned that you may have disclosed your personal information to any suspicious person, please contact us immediately by calling: HK hotline: (852)31195555 Mainland hotline: (86-755) 95555 or visit CMBHK Branch, or directly contact the Hong Kong Police Force.

China Merchants Bank
Hong Kong Branch
12 October 2015